Privacy Policy
Last updated: December 15, 2025
1. Introduction
Structable-AI Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Email address, name, and password when you create an account
- User Content: Data, schemas, and other content you create or upload to the Service
- Communications: Information you provide when you contact us for support
- Payment Information: Billing details processed through our payment provider (Stripe)
We automatically collect certain information, including:
- Usage Data: How you interact with our Service
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, payment processing, authentication)
- Legal Requirements: If required by law or in response to valid legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Third-Party Services
Our Service uses third-party providers for authentication, payment processing, cloud hosting, and AI-powered features. These providers are bound by their own privacy policies and we only share the minimum data necessary to provide our Service.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request portability of your data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@structable.ai.
9. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Structable-AI Inc.
Email: privacy@structable.ai